WHAT THEY SAID
I’m writing to inform you of how truly happy I am with your store located at 3881 US HWY 301 in Riverview. Bianca and the alterations gentleman are truly a pleasure to work with. I moved to this area 15 months ago and this was the only cleaners I knew of that was close by. The ladies that worked here had the worst attitude I’ve ever encountered and I’m so happy with the personnel change you guys have made. My clothes are coming back to me with obvious signs that they have been cared for. It is a pleasure to walk in and see Bianca’s positive attitude. I have never heard her complain and she is always going above and beyond. Below is the review I posted to google and yelp—in both cases including an update from my 2015 review. Thank you for hiring Bianca and making this place enjoyable to visit.
Awesome place, awesome staff, highly recommend! This is a great place now, though a year ago, it wasn’t the case. The owners hired Bianca and she is outstanding! A sunny disposition and positive attitude plus caring for my clothes and how they are cleaned are paramount to a great dry cleaner and I cannot sing the praises loud enough. In 2015, I wrote a poor review because this place was bad. I’m pleased to report that the owners have made some amazing personnel changes and procedural changes that I am truly happy about.
I wanted to personally Thank Priscilla Rhoades, Retail Supervisor. My father is legally blind and is visiting St. Petersburg for the first time as a winter resident. We took several items into the 34th South site on Dec 30th. I received a call from Ms. Rhoades indicating that my father had left a large sum of money in his suit coat pocket. She insisted that we come to the site before she left in a couple of hours to get the money. My father had no idea he had any money in the clothing and we both had gone through the pants pockets. We arrived and met Ms. Rhoades to find that my father had left $2,800.00 in his suit jacket pocket. Ms. Rhoades actions were amazing and overwhelming to us! I can’t say enough about the impact of her actions in a world when so many negative actions are taking place.
Selena and Julie made me change to you from two other dry cleaners. From how they greeted me on arrival to care and concern for my clothes to the atmosphere on drop off and pick up. I was hooked and now a customer for life.
My husband and I use your store and have nothing but great things to say about how Paula and Ildiko take such great care of us! I just wanted to pass it on!
I just wanted to compliment one of your employees… Lisa. Lisa works at the Park Blvd store in Seminole. She is wonderful, always makes me smile and very helpful! My uniform suits are always a mess, I wear what I’m serving and my things come back BEAUTIFUL, like brand new… missing buttons replaced etc. I thank you and wish you all a very Happy Holiday Season and New Year!!!!!!!!!!!
I am a customer of your N. Redington Beach location. I noticed your business card last time I was in the store and thus this message. I have been a customer of Sun Country for approximately 7 years. Before I semi-retired, I used your dry cleaning services every week. Of late, now once every two weeks. I have seen many customer service representatives over those years. None of those employees, however, have matched the ability of Lola. She is superb! She thinks like an owner, and not an employee. It is all about the customer. I trust that you and management of your company recognize these traits and incent her to continue working with your fine company!
I wanted to let you know how much I enjoy my Sarasota delivery driver, Richard. He is always friendly and shows how much he truly cares for customers. Thank you Richard!
I received a $10 off VIP coupon today J I just wanted to say thank you! I appreciate the good service I receive from your company. I especially appreciate the professional and courteous sales associates. I usually am there right after the store opens and Nina is always waiting for me with my clothes, knows my name, and sends me off with a cheery, “Have a great day!” Thanks again, and have a great Thanksgiving!
I wanted to let you know how much I enjoy going to your Henderson store in South Tampa. I appreciate the convenience of the drive-thru and the fact that my clothes are always well cleaned, but the true asset of this store are the two employees who work there (I believe their names are Alice and Antoinette?). These women are very friendly: they always ask how I am doing, and if my kids are in the car with me, they will offer lollipops. And at the same time, they are professional and provide prompt service. I assume most people write only if they have a complaint about their experience, and so I wanted to be sure to let you know how much I enjoy your Henderson store.
Alma is a superstar! Sun Country Cleaners provides great service!